Let's understand and redesign patient experiences.



I am a designer, 


and patient. 


Patient X is a healthcare design consulting practice and collection of projects by Jessica Floeh.

I help healthcare innovators strategize, produce, and socialize UX design + research.

After 18 years of living with Type 1 Diabetes, I began to tap into the power patients have to inspire and innovate. Over the last 10 years, I've been working as a designer to partner with healthcare clients, advocate for research, surface unmet needs, and prototype design solutions with various patient populations. 



Founder Jessica Floeh (pronounced "flay") is an award-winning designer in healthcare, owner at Hanky Pancreas, and former Lead Healthcare Experience Designer at Intel. She has a master's in Design And Technology from Parsons The New School For Design.

About Jessica »

Events + Opportunities

I frequently speak at healthcare conferences and conceptualize projects with others passionate about improving patient experiences. Please reach out if you'd like to talk, create something together, or have me at your event. 

Contact Jessica »