Roles: Design Thinking, Strategy, Activity Design, Presentation Design, Content Creation, Presentation Facilitation
Deliverables: Design Thinking Methods, Presentation, Activities
As Lead Healthcare Experience Designer at Intel, I was chartered to help infuse design thinking into the organization and specifically within our health innovation team. However, there were challenges in facilitating creative or expansive thinking while within a highly structured corporate environment with frequent meetings.
I began to apply a prototyping approach to finding the time and space for our team to explore, make, and learn design thinking methods. Conference rooms were highly coveted and frequently packed all day, however, I found a loophole in the scheduling — and was able to allocate a room for us weekly! It may sound super boring, but it was quite a feat.
Every Friday, I organized and facilitated design thinking exercises as well as open hours for making and prototyping. Our team enjoyed the flexibility and blocked time, free from back-to-back meetings, to move projects forward and work collaboratively. Eventually, this led to the allocation of a couple dedicated prototyping rooms in two different buildings, where we could ideate, test, and prototype our healthcare innovations.